The website of your entity will have the implementation of Manual Online Goverment Strategy V 3.1 and V 4.0 intended for public entities of National and Territorial order and private entities with public functions of the country. We know that your Entity requires a web tool for usability, accessibility and security. In Micrositios we offer a Content Manager software specially designed for state agencies to create their web portals, in accordance with the provisions of MinTIC in its Online Government Program and the implementation of its different versions.
Having our technological tool at hand will help you:
• Bring the Entity closer to the citizens.
• Facilitate the procedures, services and access to information of interest.
• Manage information efficiently.
• Have security mechanisms for unauthorized access.
• Contain a content, user, and group administrator.
• Create authorization levels to develop, segregate, and publish information.
• Have access to audit processes.
• Manage the life cycle of web content.
• To count on the Development and Web Design Adaptable to mobile devices (Responsive Web Design).
For more information write to us contactenos@micrositios.net
We make available to the Entities of the National and Territorial Order of the country the best web solutions that allow them to respond to the requirements of the implementation of the GEL Manual (established by Decree 1078 of 2015 and Resolution 3564 of 2015) And to make its official portals aligned with the Law.
An intranet is an internal and private website of the company, which users can access through a browser and that allows multiple functionalities aimed at improving the efficiency of the organization in which it is implemented. The Intranet or business web is a private information system that uses Internet standards and protocols to allow members of an organization to communicate and collaborate with each other more efficiently, increasing productivity. It is based on special open standards technologies and protocols and can be viewed as an internal web site to which only the company’s employees have access. No matter how small a company, internal communications can be a complicated task.
The MICROSITIOS Intranet is the best collaboration platform for your organization, to foster innovation and drive the achievement of corporate results.
Benefits of Intranet:
• Increases efficiency and reduces operating costs.
• Facilitates planning within the organization.
• Improves the administration and organization of information.
• Optimize attention to human resources.
• Allows employees to access the organization’s services.
• It stimulates teamwork and allows the integration of different areas.
• Improve relationships with third parties.
• Designed to fit your needs.
Usefulness of the Intranet in your Organization:
A well structured intranet (with defined sections, complete and permanently updated information, with a simple and easy to understand design, among other things) can be very useful inside any company. However, some departments can make the most of it:
• Quality and Processes, Administrative: Organization and integration of data, ease of consultation of documents, systems of collaboration and workflow, work schedules.
• Human Resources: Better internal customer service.
• Communications: Virtual Billboard, information bulletins.
• Marketing and sales.
For more information write to us contactenos@micrositios.net
We put at the disposal of the Entities of the National and Territorial Order of the country, the best web solutions that allow them to respond to your requirements.
It is the tool that requires the web portal of your entity, specialized in reception, processing and citizen services, according to the implementation of Manual Online Goverment Strategy 3.1.
It focuses on the processes of interaction between citizens and entities of the Government sector of the National and Territorial Order and individuals who perform public functions, for the reception of Petitions, Complaints, Claims and Complaints and other requests for procedures and services required by MinTIC In the Online Government Strategy. This is a breakthrough in the existing PQRD system, which seeks greater alignment with current regulations and the inclusion of automatic reporting mechanisms. It also achieves greater ease for future integrations, for example with the PQRD system for mobile devices.
Our system allows the assignment of a Unique Radicate, independent of the communication channel used by the citizen or user: verbal, written, fax, email, form of the entity’s Web portal or by social networks (Facebook, Twitter, etc.). .).
Legal Framework and Applied Quality Standards:
• Online Goverment Strategy 3.1 and 4.0
• Habeas Data (Law 1266)
• National Citizen Service System (Decree 2623).
• Law 872 of 2003: By means of which the quality management system is created in the Executive Branch of the Public Power and in other entities that provide services.
• NTC – ISO 10001: Quality Management, customer satisfaction, guidelines for the codes of conduct of the organizations.
• NTC – ISO 10002: Quality management, customer satisfaction, guidelines for handling complaints in organizations.
• NTC – ISO 10003: Control and follow-up (Conflict Resolution).
• NTC – ISO – IEC 27001: Information Security Management System.
• NTC-5854: This standard aims to establish the accessibility requirements that should be implemented in web pages at A, AA and AAA compliance levels.
For more information write to us contactenos@micrositios.net
We make available to the Entities of the National and Territorial Order of the country the best web solutions that allow them to respond to the requirements of the implementation of the GEL Manual (established by Decree 1078 of 2015 and Resolution 3564 of 2015) And to make its official portals aligned with the Law.
It is the mobile app that requires its entity, specialized in the reception, processing and citizen services, according to the implementation of the Manual GEL 3.1 and 4.0.
At Micrositios we focus on the development of complementary and innovative products that comply with the guidelines of the Manual Online Goverment Strategy. One of them is PQRD for mobile devices, which can be used on Android and iOS phones and allows state entities to efficiently and timely manage Petitions, Complaints, Claims and Complaints of citizens. The application is designed to easily integrate with PQRD Web software, which our company has been implementing in multiple clients. However, it can also connect with other citizen care systems that your organization might have.
Mobile app PQRD allows Colombian citizens to file their Petitions, Complaints, Claims, Complaints and in general their requests to the different entities of the National Government from wherever they are. Also, check the management status of each request in real time and track requests created through other channels such as web page or Call Center, provided the tracking code is available. The application does not publish any personal information, since all data is sent exclusively to the information systems of each of the Entities for its management.
For more information write to us contactenos@micrositios.net
We make available to the Entities of the National and Territorial Order of the country the best web solutions that allow them to respond to the requirements of the implementation of the GEL Manual (established by Decree 1078 of 2015 and Resolution 3564 of 2015) And to make its official portals aligned with the Law.
Its entity will have a tool to promote the strategy of citizen participation by electronic means, where you can publish issues of accountability, consultation of regulations, consultation on planning, data opening, among others. In the days of accountability you can enable citizens any of the following channels: chat, social networks, survey, forum or blog.
Citizens in general will have access in a timely manner to more and better information on the website of their entity, under a two-way communication scheme and permanent and real-time accountability, which will allow a better participation in the process Decision-making and a better exercise of social control. Likewise, citizens will not have the need to register or personally assist entities to carry out their procedures and receive the services of the State, generating a relationship easier, lower costs and generate greater confidence and satisfaction.
For more information write to us contactenos@micrositios.net
We make available to the Entities of the National and Territorial Order of the country the best web solutions that allow them to respond to the requirements of the implementation of the GEL Manual (established by Decree 1078 of 2015 and Resolution 3564 of 2015) And to make its official portals aligned with the Law.
Your organization will have a tool to make users aware of management indicators, monitor and periodically evaluate them, and thus have a better knowledge of the situation of your company or sector. Carrying out a permanent diagnosis and monitoring of indicators and information, has been and is the basis for maintaining good control of situations and decision-making in your organization.
The Control Board is born because there is no clear methodology to teach managers to organize and configure information. Taking into account the managerial methodologies, the intuition and knowledge of each manager, and the help of the module of Indicator Panel of Microsites, will be easier the access and use of the information by the users in its web site.
For more information write to us contactenos@micrositios.net
We make available to the Entities of the National and Territorial Order of the country the best web solutions that allow them to respond to the requirements of the implementation of the GEL Manual (established by Decree 1078 of 2015 and Resolution 3564 of 2015) And to make its official portals aligned with the Law.
We develop electronic offices for procedures and services so that your entity has multi-channel access to all the information and online management of requirements by the users. For this, we permanently take into account the conditions of accessibility, usability, quality, security, reservation and privacy.
Online transaction: It includes all activities for your entity to arrange its procedures and services for different types of users, which can be managed by various electronic channels, allowing them to perform from the request to obtaining the product without the need to provide documents that Resting in any other public or private entity that performs public functions. The above making use of electronic authentication, electronic and digital signatures, chronological stamping, electronic notification, payment by electronic means and electronic administrative acts.
1. Forms for download and / or online fulfillment.
2. Online issuance of certifications and certificates.
3. Automation of procedures and services.
4. Single Virtual Windows.
5. Online payments.
6. Use of electronic and digital signatures.
Among others.
Objective: To offer through the electronic headquarters all the procedures and services that for their cost-benefit can be automated and organize the services through one-stop shops, allowing users to perform from the request until the product is obtained in a totally virtual .
For more information write to us contactenos@micrositios.net
We make available to the Entities of the National and Territorial Order of the country the best web solutions that allow them to respond to the requirements of the implementation of the GEL Manual (established by Decree 1078 of 2015 and Resolution 3564 of 2015) And to make its official portals aligned with the Law.
The website of your entity will have a space dedicated to the section of children. This will be developed with an exclusive design, will contain the information about the entity and its activities with clear and simple language directed to the children, didactic and in an interactive interface; Taking into account permanently the guidelines of accessibility and usability.
The children’s portal will include the PQRD form to be filled out by children and adolescents in accordance with what is stated in Article 12 of Decree 019 of 2012, with the necessary aids for their fulfillment and the details of the characteristics, requirements And response times for each type of request.
For more information write to us contactenos@micrositios.net
We put at the disposal of the Entities of the National and Territorial Order of the country, the best web solutions that allow them to respond to your requirements.
We have innovative solutions to meet the specific needs of your company. We develop different types of software with multiple programming languages taking into account the purpose of the service and characterization of users of the entities.
Development methodologies and analysis used:
Scrum
Type of agile methodology used in a collaborative way to minimize risks during the execution of projects.
UML
Unified modeling language is a technique for specifying systems in all their phases.
For more information write to us contactenos@micrositios.net
We put at the disposal of the Entities of the National and Territorial Order of the country, the best web solutions that allow them to respond to your requirements.
Information Technology offers a unique opportunity for developing countries to leapfrog their economic, political, social and cultural evolution, closing the gap that separates them from developed countries. These technologies, and especially the Internet, have transcended the technological and scientific fields. Today, they are tools that are within the reach and service of the entire community in the economic, educational, health, and other fields.
They are tools that allow the development of a new economy, the construction of a more modern and efficient state, the universalization of access to information, and the acquisition and efficient use of knowledge, all of these fundamental elements for the development of modern society.
The Online Government Program of the Ministry of Information Technologies and Communications is responsible for coordinating in the public administration the implementation of the Government Strategy online, a strategy of the National Government that aims to contribute to the construction of a State More efficient, more transparent and participatory, and to provide better services through the use of Information and Communication Technologies (ICT). Micrositios is the strategic ally of its entity for the fulfillment of these guidelines.
For more information write to us contactenos@micrositios.net
We make available to the Entities of the National and Territorial Order of the country the best web solutions that allow them to respond to the requirements of the implementation of the GEL Manual (established by Decree 1078 of 2015 and Resolution 3564 of 2015) And to make its official portals aligned with the Law.
We developed the training service of the Colombian State aligned with the requirements of Manual Online Goverment Strategy 3.1. and 4.0. This service is developed and marketed by the company Accesibilidad para Todos – APT. We offer a training plan and thematic proposal organized according to the main roles involved in the development and maintenance of e-government in any state entity, through three pillars: Basic (Propedeútico) Technological and Strategic (Organizational).
For more information write to us contactenos@micrositios.net
We make available to the Entities of the National and Territorial Order of the country the best web solutions that allow them to respond to the requirements of the implementation of the GEL Manual (established by Decree 1078 of 2015 and Resolution 3564 of 2015) And to make its official portals aligned with the Law.
We evaluate from the point of view of information security, in order to analyze the functional structure and identify the vulnerabilities that could compromise the confidentiality, authenticity, integrity and availability of institutional networks, systems and information. We design and implement an information security management system (ISMS) for your organization according to its needs, under the ISO 27001 standards and the GEL V 3.1 and 4.0 implementation manual.
For more information write to us contactenos@micrositios.net
We put at the disposal of the Entities of the National and Territorial Order of the country, the best web solutions that allow them to respond to your requirements.
Under the guidelines of the Online Government Strategy, we manage the technologies, standards and techniques that allow your organization to manage its flow of documents throughout the life cycle of the same, either by manual techniques or by applying technologies that allow reaching quotas Performance, functionality and efficiency. Although the strategy of Zero Role in Public Administration bases much of its strategy on efficient document management through technology, it is also possible to achieve significant reductions with the resources currently available to the entities. The formation of a culture that uses resources rationally, will be reflected in a better and easier adaptation to the changes related to document management and, therefore, the use of files in electronic formats.
For more information write to us contactenos@micrositios.net
We make available to the Entities of the National and Territorial Order of the country the best web solutions that allow them to respond to the requirements of the implementation of the GEL Manual (established by Decree 1078 of 2015 and Resolution 3564 of 2015) And to make its official portals aligned with the Law.
The Business Architecture is the methodology that allows to align processes, data, applications and technological infrastructure, with the strategic objectives of your business or with the reason of being of your entity. The main objective is to ensure the correct alignment of technology and business processes in your organization, with the purpose of achieving the fulfillment of its strategic objectives, and taking into account the Online Government Strategy.
The secret of the AE lies in the alignment of the different computer components of your organization, all based on a strategic vision that gives them meaning and at the same time, making them useful resources for decision making, beyond the set of Resources to perform tasks in which they can be converted without integration from Architecture.
In general, the Business Architecture identifies six components: strategy, IT governance, information, information systems, technology services, use and appropriation.
For more information write to us contactenos@micrositios.net
We make available to the Entities of the National and Territorial Order of the country the best web solutions that allow them to respond to the requirements of the implementation of the GEL Manual (established by Decree 1078 of 2015 and Resolution 3564 of 2015) And to make its official portals aligned with the Law.
Having a digital marketing strategy is a must and a must for all companies looking to stay afloat within the online world. But in addition, it will be a guide to achieve the main objectives of your organization in web development. In this way, the entity implements promotional actions aimed at users, where they are disclosed:
• The services implemented and the changes made.
• The spaces of participation.
• The supply of information available on the website.
• Open Data Sets available.
Digital marketing offers small businesses the ability to compete with large ones at the same level. We are partners of your organization to achieve impact and notoriety, having the capacity and knowledge to develop an effective strategy.
For more information write to us contactenos@micrositios.net
We put at the disposal of the Entities of the National and Territorial Order of the country, the best web solutions that allow them to respond to your requirements.
Cra 62 No. 94A-71 Bogotá DC - Colombia
soporte@micrositios.net